Call screening lets you know who’s calling your Google number before you accept the call. It also allows you options on how to handle your calls so that you can choose to accept it, send the caller to voicemail and ListenInTM, or record the call.
There are two ways we screen your callers:
- We’ll show you their Caller ID on your Caller ID display.
- As soon as you pick up your phone, we’ll announce your callers to you. We’ve added this second level of screening (‘audio’ Caller ID), because Caller ID isn’t particularly useful for blocked and unknown names and numbers. Once we announce your caller (for example, ‘Call from Jack Johnson’), we give you four ways to handle the call:
1. Accept it (press 1)
2. Send it to voicemail (press 2)
3. ListenInTM on the voicemail (press 2 and stay on the line)
4. Accept and record the call (press 1 then 4)